Privacy Policy

Last Updated: 08/11/2024

At Tailormade Building and Carpentry, we are committed to protecting and respecting your privacy. This policy outlines how we handle personal data in accordance with UK data protection laws, including the Data Protection Act 2018 and the UK GDPR.

  1. About Us

Tailormade Building and Carpentry specialises in bespoke building and carpentry services, delivering quality, customised solutions tailored to our clients’ needs. This privacy policy explains how we process personal data collected in the course of our operations.

  1. Information We Collect

We collect the following types of personal data:

Personal Identification Information: Name, address, email address, phone number
Project Details: Specifics about your project requirements, including design preferences and site location
Financial Information: Payment details, bank account numbers (only as necessary for payment processing)
Communication Records: Any emails, messages, or notes related to your project
Technical Data: IP address, browser type, and related information when you visit our website

  1. How We Use Your Information

We use the data collected for:

Project Management: To provide, plan, and manage our building and carpentry services as per your requests.
Communication: To contact you regarding your project, respond to inquiries, and keep you updated on progress.
Invoicing and Payments: To process payments for our services.
Improvement of Services: Analysing feedback and interactions to enhance our service offerings.
Legal Compliance: Meeting regulatory, legal, and accounting obligations.

  1. Sharing Your Information

We only share your data with third parties under these circumstances:

Service Providers: Trusted partners and contractors assisting with the project, strictly for service delivery.
Legal Obligations: When required by law, such as with regulatory authorities or legal entities.
With Your Consent: If you authorise any other sharing of your data.

  1. Data Security

We take all reasonable steps to protect your personal data. Our measures include secure storage, encryption, and limited access to personal data on a need-to-know basis. Online data is protected through secure servers and firewalls.

  1. Data Retention

We retain personal data only for as long as necessary. Once the retention period expires, or upon your request, we securely delete or anonymise your data.

  1. Your Rights

Under UK data protection laws, you have the following rights:

Access: Request a copy of your personal data.
Correction: Request correction of any inaccurate or incomplete data.
Erasure: Request deletion of your personal data (subject to legal constraints).
Restriction: Request the restriction of processing your data in certain circumstances.
Objection: Object to processing your data for direct marketing.
Portability: Request a copy of your data in a machine-readable format.
To exercise any of these rights, please contact us via the details below.

  1. Cookies

Our website uses cookies to improve functionality and user experience. For details on cookies and how to manage them, please see our Cookies Policy.

  1. Third-Party Links

Our website may contain links to third-party websites. This privacy policy applies only to Tailormade Building and Carpentry. We recommend reviewing the privacy policies of any third-party sites you visit.

  1. Changes to This Policy

We may update this privacy policy periodically. The latest version will always be available on our website, and we recommend checking it occasionally.

  1. Contact Us

For questions, requests, or concerns about this policy or how we process your data, please contact:

Tailormade Building and Carpentry LTD
Email: info@tailormadebc.co.uk
Phone: 07931 730966

By using our services, you consent to the terms outlined in this Privacy Policy.